• Dr Francis Goh

    CEO & Founder, Hehsed Consulting, Former CEO of Mercer & Fujitsu

    Francis Goh is the CEO of HehSed Consulting, which specializes in Corporate strategy, innovation and leadership strategies. He also currently a mentor at NTU Nanyang(MBA) Business School. Prior to this he was the CEO at the global HR consulting firm, Mercer. Francis has >20+ years of international experience in the technology and energy industries, having had numerous P&L and high impact leadership roles with global leaders such as Accenture, SAP, HP, Microsoft and ExxonMobil. During this time, Francis has worked across Asia, Europe and the United States. Francis holds an Honors degree in Mechanical Engineering, an MBA and a PhD in International Management.

  • 11:40-12:05 How to use CX be the competitive advantage for your business?

    Francis Goh Founder & CEO, Hehsed Consulting