Executive Partner, Hybrid- & Multi-Cloud Transformation, IBM
Experienced Digital Executive with a demonstrated history of working in the software, automotive, health utilities / Energy, Telco and manufacturing industry.
Driving ground breaking long term strategies and solutions in Intelligent Cloud, Edge computing, Data & AI, Industrial IoT, Agile Software Building at scale embedded with an Integrated Customer Experience.
13:00 - 13:25 How AI can help build empathy in Customer Experience
Kunal Sachdeva, Executive Partner, Hybrid- & Multi-Cloud Transformation, IBM